Last modified: October 27, 2017


Volunteer Forever, Inc. (“Company,” “our,” “we”) respects your privacy and is committed to protecting your personal information through our compliance with this Privacy Policy. This Privacy Policy is incorporated into our Terms of Use available here.

Please read this policy carefully, as we describe the types of information we may collect from you when you use our website (the “Website”) and our practices for using, protecting, and disclosing that information. By using the Website, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, do not use the Website.


Children Under the Age of 13  

The Website is not intended for children under 13 years of age and you are not allowed to use the Website or provide information on it if you are under 13 years of age. If you are under 13 years of age, your parent or guardian must use the Website on your behalf to find, apply for, and accept any volunteer positions. If we learn we have received personal information from or about a child under 13 without verification of parental consent, we will delete that information immediately. If you believe we might have any information from or about a child under 13, please contact us immediately at


Information We Collect About You

We collect several types of information from and about users of the Website, including:

  • Information about volunteer applicants to help providers assess whether you are a good fit for their program and communicate with you if you are accepted, such name, gender, date of birth, work or student status, current profession or school, phone number, nationality, and email address;

  • Credit card and billing information if you are interested in applying for a volunteer position;

  • Information about providers that will give information to volunteer applicants and us about your programs and legitimacy, such as name, address, email address, phone number, and business registration;

  • Additional information that you voluntarily enter, such as essays and other application information, program descriptions, reviews, or Website inquiries, that may include personal information; and

  • Information about your internet connection, the equipment you use to access the Website, and Website usage details (such as pages viewed and searches conducted on the Website).


How We Collect Information From You

We collect information from you in two ways:

  • First, directly from you when you provide it to us, such as entering your information into a volunteer application, signing up for a provider account, or posting a review on the Website.

  • Second, we collect generic information about your usage and equipment automatically as you navigate through the Website, such as usage details, IP addresses, web browser preferences, and information collected through cookies and other tracking technologies. Although we do not correlate tracking information to individuals, some information collected, such as IP addresses, will be unique.

Do Not Track Settings

The Company uses cross-site tracking to track users as they visit the Company’s various websites, including Volunteer Forever and this Website. However, the Company does not track its customers across third party websites to provide targeted advertising. With this limited tracking in place, the Company does not respond to Do Not Track (DNT) signals. However, some third party websites track your browsing activities when you use their websites so that they can tailor their content to your preferences. If you are visiting such sites, your web browser may allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.


How We Use Your Information  

We use information that we collect about you or that you provide to us, including any personal information:

  • To provide you with information, products, or services that you request from us, such as posting your volunteer opportunity on the Website or providing requested volunteer applicant information to providers.

  • To connect volunteer applicants and providers (after the initial request of the applicant).

  • To develop, provide, and improve the Website and its services to you.

  • To provide you with notices about your account or application(s).

  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

  • To notify you about changes to the Website or any products or services we offer or provide though it.

  • To respond to your inquiries about the Website or services offered through the Website.

  • In any other way we may describe when you provide the information.


Disclosure of Your Information  

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide:

  • To other users or individuals for the purposes that it was provided. For example, we disclose provider information to volunteer applicants to the extent needed to assess and apply for a volunteer position. Additionally, we provide all information submitted in a volunteer application to the provider of the program for which the volunteer submitted the application.

  • To contractors, service providers, employees, and other third parties we use to support our business.

  • To Facebook as part of the Facebook Pixel Advanced Matching product used on the Website, the details of which are found here (including information about data privacy with this product).

  • To our subsidiaries and affiliates.

  • To a buyer or other successor in the event of a merger, reorganization, dissolution, or other sale or transfer of some or all of Abroadly’s assets, in which personal information held by Abroadly about the Website users is among the assets transferred.

  • For any other purpose disclosed by us when you provide the information.

  • To third party contractors in order to analyze Website performance and user behavior and/or to improve the Website.

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Abroadly, our customers, or others.


User Contributions

The Website includes public areas where you can post or publish any content, such as reviews for your volunteer activities (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk and, to the extent that you share personal information in these User Contributions, our obligations under this Privacy Policy do not apply to these disclosures. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.


Accessing and Correcting Your Information  

Providers can review and change their personal information by logging into the Website and visiting the account profile page. Volunteer applicants (and providers that wish to do so) may send us an email at to request access to, correct, or delete any personal information that you have provided to us. If we have already submitted your volunteer application to a provider, we may not be able to access, correct, or delete the information, but we will work to assist you as possible. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.


Your California Privacy Rights  

California Civil Code Section § 1798.83 permits users of the Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to


Data Security  

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access. For example, provider user accounts are available through a password and unique customer ID selected by the provider. All information stored on the Website information is encrypted with Secure Socket Layer technology (SSL) to prevent unauthorized parties from viewing such information. Also, we perform regular malware scanning of the Website and all servers and computers used by us to support the Website. All Company employees are required to adhere to our security and confidentiality procedures and undergo training related to maintaining the security of user personal information.


Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.


Third Party Links

The Website contains links that lead to other websites, and the Company is not responsible for the privacy practices, content, and/or activities of these linked websites. Nonetheless, we seek to protect the integrity of the Website and welcome any feedback about these external websites.


Changes to Our Privacy Policy  

We will post any changes we make to our privacy policy on this page and you will be notified of any material changes on the Website home page for a reasonable amount of time after we make the changes and in an email to the most recent email address that you provided to us, if any.


Contact Information  

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at